Terms of use & agreements

Welcome to the Kraft Kenya shop. Please review the following basic terms that govern your use of, and purchase of, products from our site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”).

Privacy

Kraft Kenya respects our customers’ account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we don’t store your full credit card number) is secured and encrypted with the Secure Socket Layer Software via Paypal.

Changes to our terms and conditions

We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time. 

Payment of orders

For orders outside Nairobi and international orders we accept PayPal, M-pesa and Credit Card payments. This way both parties are sure for a good and trustable transaction and deal. For orders within the Nairobi. Bank transfer, M-PESA and cash on delivery  payments are possible.

Product availability

Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

Return policy

ALL SALES FINAL. Unless the product is damaged during shipment of delivery, you are responsible for return shipping charges, the item must be in its original packaging, and is subject to inspection to verify that it is new or unused. Some returned items are subject to a 35% restocking fee (not all). If you are not satisfied with the sizing, you can exchange for an other size. No money in return for sale orders.

Sale

– All sale orders are final
– No refunds and exchanges are possible
– It’s not allowed to use any vouchers during the sale period
– The delivery time may take a few days longer than usual

Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Site contents

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Sziano. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Sziano.

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate 

Kraft Kenya communications to you

You agree that Kraft Kenya may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Kraft Kenya products or services, or for such other purpose(s) as Kraft Kenya deems appropriate.

Disclaimer

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT Kraft Kenya SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INACCURACY DISCLAIMER

From time to time there may be information on Kraft Kenya that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Kraft Kenya purchase you may return it ( for another size or Kraft Kenya product ) with your invoice to Sziano by mail. Please see our Return Policy.

Liability

Kraft Kenya is not liable for any damages directly or indirectly, after the delivery by any cause whatsoever caused to the buyer at the buyer’s business, to family buyers, to others or to property of third parties. If it is established that the seller could be held liable for any damage, liability is capped at the order of the order and never more than Ksh 1000 in total. Kraft Kenya is not liable for the non-availability of www.kraftkenya.com or for technical or electronic errors on the site.

Sale

Products that are sold during a sale, or when product have a discounted price, all sales are final. This means that sale product cannot be returned, exchanged and/or refunded.

Indemnification

You agree to defend, indemnify and hold Kraft Kenya harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site or Kraft Kenya product.

This Agreement shall be construed in accordance with the laws of the Kenya , without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by  courts of the Kenya.

Thank you for your patronage