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Delivery Information


General Conditions:
All orders are fulfilled at our studio in kilimani, Nairobi, Kenya . Delivery time may occur on certain products. This will be stated on the order confirmation we forward with each order. The goods are delivered by carrier or parcel service depending upon weight/size. In principle we aim to deliver all over the world, please note, however, that it may not be possible for us to deliver to all locations.

The exact freight costs for your purchase will be shown in the ordering process.

Delivery by courier /Carrier

Generally, we dispatch by our own carrier according to ourregulations and prices at any time. Outside our capacity area or in case parcels exceed our carrier's limits as far as weight or volume is concerned, a different carrier is used.

We reserve the right to not accept foreign orders for locations that involve too large a risk or unreasonably high freight costs.


We aim to dispatch all goods within the lead times stated. Should delivery times be delayed due to production or delivery failures or other circumstances beyond our reasonable control, you will be contacted by Kraft Kenya Support.